Warranty & Standards
At Oceandell, quality isn't just a step in the process… it's the foundation of everything we create. From precision engineering to final finishing, every product is crafted to meet global standards and backed by reliable warranty coverage you can trust.
Quality Assurance System
The strength of Oceandell lies in its dedication to innovation, research, and uncompromising quality. Each mixer goes through an advanced inspection journey, with up to 30 detailed tests before it reaches you.
Our quality system is carefully aligned with European standards and operates under the internationally recognized TÜV DIN ISO 9001 certification for design, manufacturing, and installation.
Core Implementation Areas:
Certificates & Accreditations
Every certification represents a promise: consistent performance, trusted quality, and global recognition.
Standards Compliance
Our products are developed in full alignment with key European specifications to ensure durability, efficiency, and reliability.
European Standards
Warranty Policy
Oceandell tapware and accessories are made to the highest industry standards. Warranty covers replacement of products defective through faulty workmanship or materials.
| Category | Period | Details |
|---|---|---|
| Mixer Taps | 5 Years | 5y Cartridge, 3y finish parts, 1y general parts |
| Pearl & Kara | 5 Years | 5y Cartridge, 3y finish parts, 1y general parts |
| Showers | 3 Years | 3y chrome parts, 2y finish parts (2y for metal hoses) |
| Bathroom Acc | 3 Years | 3y chrome finishes, 2y other finishes |
| Other Acc | 3 Years | 3y universal pop up waste replacement |
Warranty Invalidation Criteria:
- • No valid proof of purchase
- • Installation by unlicensed plumber
- • Non-conformity to national standards
- • Overpressure/Overtemperature use